Legal
Privacy Policy
We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.
Last updated: September 2026
Who we are
Formly Corporate Services ('Formly', 'we', 'us', or 'our') is a business services company based in Dubai, UAE. We help businesses open corporate bank accounts and secure business loans in the UAE. Our registered address and contact details are available on request — please email us at privacy@formlyuae.com.
What data we collect
We collect information you provide directly to us, including: your full name, email address, phone number, and details about your business and enquiry when you submit our contact form or reach out via WhatsApp. We may also collect technical data automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and time spent on the site. This technical data is collected via cookies and analytics tools.
How we use your data
We use the information we collect to: respond to your enquiries and provide the services you have requested; assess your eligibility for business account opening or loan services; communicate with you about your application or enquiry; improve our website and services based on usage patterns; and comply with our legal and regulatory obligations in the UAE.
Cookies and analytics
Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We use analytics cookies to measure page views, session duration, and traffic sources. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the site. We do not use cookies to track you across other websites or serve targeted advertising.
Third-party sharing
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services — for example, our messaging and inbox platform, and analytics providers. These providers are contractually required to keep your data secure and use it only for the purposes we specify. We may also disclose your data if required to do so by law or a regulatory authority.
WhatsApp communications
If you contact us via WhatsApp, your messages are processed through WhatsApp's platform, which is operated by Meta Platforms, Inc. Please refer to WhatsApp's own privacy policy for details on how they handle your data. We retain WhatsApp conversations for the purpose of responding to your enquiry and maintaining a record of our communications.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry data is typically retained for up to three years. You may request deletion of your data at any time by contacting us.
Your rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); object to or restrict certain processing of your data; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at privacy@formlyuae.com. We will respond within 30 days.
Data security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'last updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@formlyuae.com or use the contact form on our website.
Questions about your data? Contact us
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